← Back to Aether Oracle

Contact Us

Have a question, feedback, or need to exercise your data rights? Fill out the form below and we'll get back to you within 30 days.

Tips for a faster reply

Include the email address on your account so we can find you quickly. If your question is about billing, mention the plan you're on and, when possible, the last four digits of the payment method.

For data rights requests, tell us which right you want to exercise — access, correction, or deletion. We confirm every request by email before taking any action, so keep an eye on your inbox including spam folders.

By submitting this form you agree to our Privacy Policy. We will respond to data rights requests within 30 days as required by applicable law.

What can we help you with?

Account and billing questions usually get the fastest answers. If you're unsure how free tokens work, how to switch between Western and Vedic charts, or why a reading looks the way it does, our support team can walk you through it before you spend your monthly allowance.

If you are contacting us about your personal data, please include the email address you signed up with so we can locate your account. Data access, correction, and deletion requests are processed within 30 days as required by applicable law, and we confirm every request by email before taking action.

How fast will we reply?

Support inquiries are answered within two business days. Billing questions are handled within one business day. Data rights requests are processed within the legal window of 30 days. During peak periods such as new moons, eclipse season, and holiday promotions, replies can take a little longer — we appreciate your patience.

Before you write, you may already find an answer on the home page FAQ, or in our Privacy Policy and Terms of Service. Checking those pages first is the fastest way to resolve common questions about pricing, account security, and how readings are generated.

What happens after you submit?

You'll see a confirmation on screen the moment your message goes through. Every message is reviewed by a human team member rather than an automated reply, and account issues, billing problems, and data rights requests are routed to the right person. We respond to the email address you provide, so double-check it before sending. If you don't hear back within the expected window, check your spam folder before writing again.